Book Your Ride in Four Simple Steps

Schedule safe, reliable medical transportation through our simple four-step booking process, ensuring clarity, confidence, and stress-free convenience.
STEP 1

Passenger Info

STEP 2

Pickup Details

STEP 3

Drop-Off Details & Pricing Options

STEP 4

Confirm and Payment

Passenger Information

Additional Passengers:

Toggle 'Yes' if you need to add more passengers.

Pickup Details

Drop-Off Details

Pricing Options

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Enter manually

Mileage will auto‑calculate using your pickup and drop‑off addresses. First 3 miles included, additional miles at $3.00 per mile.

Price Breakdown

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Total Estimated Price:

Review & Submit

Passenger Details

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Pickup Details

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Drop-Off Details

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Pricing Options

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Full Pricing Summary

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Total Estimated Price:

Pricing Note

  • Base pricing includes the first 3 miles. Additional miles are billed at $3.00 per mile.
  • After-hours pricing applies between 7:00 PM – 5:00 AM.
  • Sunday and holiday rides add $15.00.
  • Waiting time is billed at $10 per 15 minutes.
  • Multiple pickups are charged at half the round-trip price per stop, plus mileage.
  • No-shows and late cancellations (after 6 PM the day before) are billed at $30.00.
  • Services outside Charlotte or special requests will be quoted separately.

Payment

$0.00

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Secure Payment: Your payment information is encrypted and processed securely through Stripe. We do not store your card details.

Payment Successful & Booking Confirmed!

Thank you for your booking. Your payment has been processed successfully and we have received your request. We will contact you shortly.

Booking Reference: -

You’re in Safe Hands

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ADA-Compliant Vehicles

Wheelchair, stretcher, and geri-chair transport safely provided.

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Certified Drivers

Professionally trained, CPR-certified drivers ensuring safe transport.

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Licensed & Insured

Fully licensed, insured, and Medicaid-approved medical transportation.

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Available 24/7

Always available day or night for medical transportation.

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Transparent Pricing

Clear upfront pricing with absolutely no hidden fees.

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Need help booking?

(704-255-5776)

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Common Booking Questions

Find quick answers to the most frequently asked questions about booking your medical transportation.

Do I pay before or after the ride?

Payment is collected at the time of service. You can pay by cash, credit/debit card, or any
other method approved by Medical Transportation of America. For scheduled rides, pre
payment may be available upon request.

Yes! You can schedule transportation for a family member or loved one. Please provide all necessary details, including pickup and drop-off addresses, appointment time, and any special assistance they may require.
Yes, we provide same-day transportation whenever possible. Availability depends on demand and location, so we recommend calling as early as possible to ensure timely service.
Once your ride is scheduled, you will receive a confirmation via phone, email, or text. Our team will also contact you to verify the details and answer any questions before your scheduled pickup.