Effective Date: January 1, 2026 

Welcome to Medical Transportation of America (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website and services (“Services”). By accessing or using our website at medicaltransportationofamerica.clientsportalhub.com you agree to be bound by these Terms.

1. Acceptance of Terms

When you use our Website or Services, you agree to these Terms and all applicable laws and regulations. If you do not agree, please do not use our Services.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using the Website, you represent and warrant that you meet this requirement.

3. Use of the Website

You agree to use the Website and Services only for lawful purposes. You must not:

  • Use the Website in any way that violates applicable laws.

  • Post false information.

  • Interfere with the security or functionality of the Website.

  • Attempt to access unauthorized areas or data.

4. Registration & Account

Some features may require you to register or create an account. You agree to:

  • Provide accurate and complete information.

  • Maintain the security of your login information.

  • Be responsible for all activity under your account.

5. Services Provided

Medical Transportation of America provides medical transportation, scheduling, and related support services. Services may include:

  • Non‑emergency medical transport.

  • Wheelchair or stretcher service.

  • Companion assistance during transport.

Any specific service terms, pricing, and availability may be provided separately.

6. Payment Terms

Where applicable:

  • You agree to pay all fees in accordance with the service plan you choose.

  • Payments must be made through accepted payment methods.

  • We reserve the right to cancel services for non‑payment.

7. Privacy & Data Protection

Your privacy matters. Our Privacy Policy describes how we collect, use, and protect your information. By using our Website, you consent to our privacy practices.

8. Intellectual Property

All content on the Website, including logos, text, graphics, and software, is owned or licensed by Medical Transportation of America. You may not copy, distribute, or use such content without written permission.

9. Disclaimers

Our Website and Services are provided as‑is without warranties of any kind, whether express or implied. We do not guarantee:

  • Availability of services at all times.

  • Accuracy or completeness of Website content.

  • That the Website is free from errors, bugs, or harmful components.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, or consequential damages.

  • Our total liability for any claim arising from your use of the Website or Services will not exceed the amount you paid us for the Services.

11. Indemnification

You agree to defend, indemnify, and hold harmless Medical Transportation of America and its affiliates from any claims, losses, liabilities, damages, costs, and expenses arising out of your use of the Website or violations of these Terms.

12. Termination

We may suspend or terminate your access to the Website or Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to others.

13. Changes to Terms

We may update or revise these Terms at any time. The updated Terms will be effective when posted on the Website. Your continued use of our Services after changes are posted constitutes acceptance of those changes.

14. Governing Law

These Terms are governed by the laws of the State of [Your State / Country] without regard to conflict of law principles.

15. Contact Information

If you have questions about these Terms, please contact us at:

Medical Transportation of America
Email: contact@medicaltransportationofamerica.com
Phone: 704-255-5776
Address: Charlotte, NC